FAQ
Common Questions
Are you a factory or trading company?
We operate our own workshops and collaborate with 20+ specialized fashion jewelry ateliers.
Do you accept factory audits?
Yes, our facilities are open for scheduled audits with 7 days notice.
Do you provide material certification?
Yes – REACH/ROHS compliance reports available for all materials.
Do you provide free samples?
Sample policies vary: Some alloy samples are free (client pays shipping), plated samples require deposit.
Can you replicate designer styles?
We create original designs only; all pieces require ≥30% modification from reference images.
What materials do you work with?
Stainless steel, lead-free alloy, brass, acrylic, resin, and glass beads.
What is your MOQ?
Standard MOQ: 50pcs for alloy jewelry, 10pcs for stainless steel. Trial orders available.
What is your lead time?
20-30 days for custom designs, 10 days for rush orders (surcharge applies).
What packaging options exist?
Velvet pouches, recyclable boxes, or branded packaging (custom logo available).
What payment terms do you accept?
T/T 30% deposit + 70% before shipment. Alibaba Trade Assurance accepted.
